Eillie Anzilotti, writing for Fast Company:
Our use of screen-based technologies—smartphones, tablets replacing waiters at restaurants, and so on—is wrecking our ability to interact with actual humans. To listen.
Others with shared concerns about how a world shaped by technology is affecting our ability to really listen to each other.
Interestingly, IDEO has designed a new, interactive form of discussing difficult and complex topics called Creative Tensions. This looks very similar to Sociometry, which is a useful method where participants express their opinion through their position in the space.