Patterns of Stories of Organisational Change →
Bruce Boyes, writing for RealKM:
Increasingly, the stories of people in organisations that have undergone change are being studied to help understand how change management can be done better.
Yes–stories are central to understanding organisational change.
The paper referenced in the article1 is also great read.
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Reissner, S.C. (2011). Patterns of stories of organisational change. Journal of Organizational Change Management, 24(5), 593-609. ↩