Insights Into Groups From Recent Research →

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Bruce Boyes shares some recent research into groups.

One piece that caught my eye was the research which suggests that “… it is better to focus on the communications process rather than group decisions.” In other words, it’s more important to concentrate on the way the team works, rather than what it is working on.

This aligns with my own view that process consultation is particularly suited to 21st century needs and conditions, and that the role of a consultant is often to help the group (or team) to help itself.