What is Quality?

I’m reading Zen & The Art of Motorcycle Maintanance again! … which poses some serious philosophical questions about the definition of quality. It struck me that I posted the other day about Software Quality. What did I (do I) mean by quality? Like Phaedrus, I have difficulty defining quality — because it is not defineable! The following quote, epitomises open source software therefore assisting an explaination as to the difference in quality over commercial/proprietary software

…by turning our attention to Quality it is hoped that we can get technological work out of the noncaring subject-object dualism and back into craftsman like self-involved reality again.

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